Who We Are
Information We Collect From You
In order to operate the Site and provide you with information on products and services that may be of interest to you, we may collect "contact information" (i.e. information that could be used to contact you such as full name, postal address, phone number and email address as well as your computer's unique IP address (if any)) and "demographic information" (e.g. zip code, postal code, hometown, gender, purchase history information and age as well as IP addresses that are not unique to your computer) from you. Please note that nowhere on the Site do we knowingly collect contact information or financial information from children under the age of 13.
How We Use Contact Information
Order and Payment Processing, Customer Service, Credit Card Issuers and Quality Assurance. We use contact information to help us efficiently perform transactions, to deliver the services you have requested, to perform quality assurance, sales analyses and other business analyses, and to contact you in connection with events for which you wish to attend (including event confirmations, changes and cancellations). In some cases we may use service providers to help us perform some of these tasks, including, but not limited to, processing or fulfilling your orders, or performing customer service, business analyses or quality control, and consequently we may share your contact information with these service providers. In such cases, we often require these service providers to enter into agreements with us regarding the confidential handling of your information. We may also provide your contact information to your credit card issuer or to credit card processors for their purposes. When you make a purchase through the Site, or register with the Site, you will provide us with an email address where we, or these service providers, may contact you for the purposes described in this paragraph.
Contacting You for Offers and Promotions
After you provide us with an email address in connection with registering with the Site, or in connection with any Special Offers. "Promotional emails" are emails that are sent solely for promotional purposes. By submitting an email address to us, you agree that IMPACT LIVE (on behalf of itself or on behalf of others) may send promotional emails to that email address until such time that you so indicate your preference not to receive them. Please note that if you ask not to receive promotional emails from IMPACT LIVE, you may still receive promotional emails during the next 72 hour period (as it may take some time for your preferences to be updated throughout our computer systems), you may still receive non-promotional emails from IMPACT LIVE.
In addition to providing event information and selling event tickets via third party Ticketing Companies on the Site, IMPACT LIVE may sell other goods or services, allow you to make reservations, or allow you to participate in (or register for) contests, sweepstakes or other offers or programs (such as discount or rewards programs, magazine subscriptions, hotel bookings or cruises) on the Site. Typically, these goods, services, contests, sweepstakes or other offers or programs ("Special Offers") for which you make purchases, orders or reservations, or for which you participate in or register, are provided by third parties ("Merchants"). Consequently, if you elect to engage in a Merchant's Special Offer, IMPACT LIVE may provide that Merchant with your contact information-in fact, when you elect to engage in a Merchant's Special Offer you consent for us to provide your email address and other information to that Merchant.
Divulging Your Contact Information for Legal and Administrative Reasons. We may disclose specific contact information when we determine that such disclosure is necessary to comply with law, to cooperate with or seek assistance from law enforcement or to protect the interests or safety of IMPACT LIVE or other visitors to the Site or users of services or products provided by IMPACT LIVE. Also, your contact information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy, of IMPACT LIVE.
We may disclose specific financial information when we determine that such disclosure is necessary to comply with law, to cooperate with or seek assistance from law enforcement or to protect the interests or safety of IMPACT LIVE or other visitors to the Site or users of services or products provided by IMPACT LIVE. Also, your financial information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy, of IMPACT LIVE.
How We Use Demographic Information
Information Other Web Sites Collect From You
Your IP Address
Like most e-commerce websites, each time you visit the Site, we automatically collect your IP address and the web page from which you came. In order to administer and optimize the Site for you and to diagnose problems with our Site, we use your IP address to help identify you and to gather broad demographic information about you.
Our Security Precautions
The Site has security measures in place to help protect against the loss, misuse and alteration of the information under our control. We use secure socket layer (SSL) technology to help protect the security of commerce transactions. We encrypt your information as it travels over the Internet and we store your financial information on our servers in encrypted form. Your information may be transferred to and maintained in whole or in part on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and may be stored on equipment or in facilities leased or licensed from third parties.
How to Contact Us Regarding Privacy
Privacy Officer c/o Legal Department
IMPACT LIVE c/o Impact Management Inc.
88 Corporate Drive, Unit#812
Toronto, Ontario, M1H 3G6